It has been many months since I last posted to this blog and I want to get back to contributing on a regular basis. Today, I saw an interesting announcement that StrongMail had acquired popularMedia. What caught my attention was the fact that an email marketing provider would see enough value in a social media solutions firm to part with their money in this environment. StrongMail is clearly focused on a platform strategy in my opinion.
These events typically set off a series of copy-cat moves in an industry so we are likely to see more activity soon. What is more interesting though is where this is all headed. The adoption and leveraging of any technology is proportional to how easy it is to adopt in the first place. StrongMail will make it easier for their customers to use advanced web ads and social media. That moves Strongmail up one level closer to the source of lead generation. If you think about it, StrongMail customers need leads to send emails to so initial lead capture is a high value capability.
So, where are we headed? PopularMedia provides a demo on their website of their Influencer Ads product using the Chicago Fire professional soccer organization. It is a video of the “goal of the week” and the call to action is to share it with others to build interest in attending games. That’s cool but imagine this scenario:
The best moments of the game are captured immediately from the replay reel on the big screen at the stadium
An SMS text number is provided to get the mobile web page address for fans that want to share that play right now with friends
The fan receives the link then clicks – they are directed to popularmedia’s interactive ad
The fan shares the play with a message “wish you were here!”
It is only a matter of time before this type of real time content is provided by the venue as opposed to individuals via their camera phones. It is much more relevant and compelling in the moment which is what we strive for in marketing communication. We will look back on these current “goal of the week” type marketing campaigns and wonder why it took us so long to wake up.
Over the past couple weeks we have seen Rackspace acquire JungleDisk and Slicehost to counter Amazon S3 and EC2 as well as Microsoft’s announcement of their own Windows Cloud, Azure. My own company, EMC, has established a Cloud Division which houses the Pi and Mozy acquisitions. There are more annoucements coming in this area from EMC. What is interesting is how these Cloud Services are being rolled out to the general public.
There are two main camps developing around public versus private Clouds. EMC VMware is focusing on private Clouds and there is quite a few vendors out there deploying public cloud platforms. Given the evolution that VMware took, I would guess that private clouds will achieve higher adoption by large corporations in the near term. VMware had a lot of initial deployments in the Test/Dev environments of IT and as it proved its worth, those companies moved to apply virtualiztion to their production environments.
It is a logical extension to think big business will deploy clouds internally first to understand them and develop expertise and processes for managing these environments. The next couple of years’ economic outlook will most likely drive smaller companies to explore public cloud services. Large companies will have to research the public cloud offerings if for no other reason than checking the box for the higher ups asking for possible approaches to lowering IT spend. As we move into better times, the increase in adoption could be substantial.
Now, I’m not discounting the challenges…these public cloud offerings will have to overcome the perception of poor service levels (i.e. S3 and EC2 outages earlier this year). There is always the issue of security and performance but these will get worked out over time. A recent article about Drop.io’s exclusive use of cloud infrastrucuture gives some good perspective on the decision process they went through.
I had read recently about Ford being the first to use e-ink for an advertisement in a magazine but I didn’t see it until today in the airport magazine stand. Web Content and DIgital Asset Management are obvious beneficiaries of this new medium and dynamic billboards will be everywhere in the next few years.
I see a major disruption in the signage industry looming. As the cost of e-ink film comes down it will surely replace traditional print signage. The folks that build huge roadside billboards have some of the technical expertise to manage and support this new medium but your typical print shop will be ill-equipped to provide turn key solutions. There’s an opportunity for someone to create straight forward solutions that the print shops can market to the SMB space.
It will get a lot more interesting when cab drivers have e-ink film plastered on their cars and marketplaces develop to dynamically display ads that are geo-aware…”Hungry for a Slice of Pizza? Look behind you!”.
Here is a good video:
Here is another video and explanation of the esquire cover from their editor.
The single most interesting thing about social media is how the individual has been empowered to communicate their ideas and opinions on a global scale. My own blog is a venue for getting out new ideas on the future of business that extends well beyond my friends and co-workers. Today, you can know quite a bit about someone without ever having met them or had a conversation about them just by reading their blog.
In fact, I stumbled across one of my competitors’ engineer’s bio on LinkedIn that tipped me off that he was working on a new feature for his company’s software. That made me wonder if I could look up my sales peers from other companies and get more insight or find them on FriendFeed and monitor what they are doing. Unfortunately, sales people are not really big into Web 2.0 whereas their sales engineer companions are pretty heavy into all that is new on the tech front.
So, this got me thinking about whether anyone has looked at scraping traffic on mico-blogging sites to determine profiles on users based on their conversations. Obviously, if they keep talking about digital cameras then they probably have an affinity for them. You really can learn more about someone from listening to them rather than looking over their shoulder while they surf the web.
Which leads me back to the title of my post – If you have a lot of important stuff to say, be careful who is listening.
— Added post note 7/14/08: Looks like someone is scraping micro-blogging feeds…summize.com and it is exactly what I thought it would be. It even refreshes results in real time. Now, that is interesting.
On July 8th, the Wall Street Journal ran a story on Targeted Ads and focused on NebuAd and Phorm. There is a good summary write up with links to the history of telcos relationship with these vendors located here:
Cable companies and telcos say they need software like NebuAd-and it’s British comrade-in-arms, Phorm-to help them develop targeted advertising for subgroups of Internet and television service users. The ad dollars, they say, are critical to their growth. Check out this Wall Street Journal story for a different look at the controversy. — Jim O’Neill
These technologies are being called into question by Congress due to the fact that it can be interpreted as wiretapping. Cookies, Adware, Spyware, etc. have always bothered me and its amazing how much latitude these technologies and those that develop it have had over the years. This all seems symptomatic of a larger problem these days. Going back to my theme of “too much of anything isn’t good”, there is an enormous amount of product out there looking to be marketed to large audiences in the hopes that it becomes mainstream or at the very least just captures a bit of the long tail.
EMC recently acquired Document Sciences and this will open up a lot of new conversations with our customers. HP had acquired the other big player in the Document Output Management Space, Exstream, back in January 2008. The ability to merge print communications with web, SMS (text) and email is the eventual destination for large companies trying to integrate their marketing message across all these channels.
I got a mailer at home the other day that was the only piece of direct mail (EVER!) to make it past the trash bin and onto my refrigerator. It was a customized postcard with my last name spelled out in the sky with the sun setting on the ocean below. Here’s an example from the website of the company that produces the postcards for the Realtor that sent me mine…
I have been meaning to get back to my thread on Too much of anything is not good. A fellow blogger, Jeff Ventura, agreed that there may come a day when sites want to control traffic as aggressively as some countries are controlling their borders due to the billions of hits they receive each day.
“Eventually though, you’re right: there will be a way to determine grades of traffic flowing into your blog/whatever and treat them accordingly. It’ll be like QOS on the wire, only in terms of traffic flow management.” – Jeff Ventura
As our mindset slowly starts to migrate to one of conservation I can see this naturally occurring in the way we make resource decisions on web sites. Right now, there is a lot of talk about tiers of storage in my industry and the need to apply Information Life Cycle Management because you simply can’t keep up with the storage costs associated with your data growth. Keep the right data on the right storage at the right time and you have optimized your spend.
So, what if your web application sits up on a cloud platform like Heroku and you build it in such a way that you can provision different levels of service to different parts of the site or to different web services? People are doing this already with VMWare in a sense and a recent acquisition of VMWare, Thinstall, gave them the ability to migrate Applications from VM to VM as opposed to entire virtual servers from one set of hardware to another. Read the rest of this entry »
I am a big fan of crystal clear communication in part because I really feel like I should be much better at it myself. As I delve into Social Media and really try to separate the hype from the really useful I happen to come across this post from a fellow EMCer Len Devanna - Social Media 101 by Common Craft. That Common Craft video is right up there with the UPS whiteboard guy
Last month, I caught up with an old co-worker that had hung up the sales bag and decided to start a business in the Sales Productivity arena. His company is http://www.whiteboardselling.com/ and I can see the potential. Ever since I first learned of X-Plane from Business 2.0 magazine, I have been a big advocate for visual communication. YouTube, Flickr and the sort have provided an open platform for this type of communication. To take it a step further I will relate something I was turned on to recently by Paul Taylor during one of his presentations in FL.
Yesterday, I was watching an old World Poker Championship with the last two competitors being Jerry Yang and Tua Lam. Both were immigrants from Asia. Yang came to the US and Lam settled in Canada. When they went all in, Lam reached for the Canadian flag and Yang’s supporters started yelling USA, USA, USA. It struck me that these two guys were not your stereo typical American or Canadian and yet each was very much proud of their new homeland.
Contrast this with some recent news stories on Congress’ actions to heavily penalize people who want to renounce citizenship. The fact that Hong Kong Political leaders are being exposed as having dual citizenship which the public finds unacceptable. And recent news on Silvio Berlusconi’s anti-immigration laws that include deportation measures to throw out unwelcome EU citizens such as Romaniam Gypsies. All of this adds up to increased nationalism and protectionism in the same era of European Union strengthening and Global Trade.
Take this notion and just assume that it has something to do with the fact that there is a worldwide shortage of resources at the moment and extra people just don’t help the situation.
Those who saw 2001: A Space Odessey will recall the opening scene of the ape that stumbles across the usefulness of a bone for crushing skulls. A group of apes with the same understanding of a bone, clenched in fist, proceed to move in on another pack’s turf to show them the power they have acquired. After beating an unarmed defender to a pulp, the Ape throws the bone up in the air and it transitions to a similar looking object in space that is a space ship.
That sums it up right there – humanity has always been leveraging tools to advance its motives. In the Dot.com era, of which I was a part, there was a run on the bank of ideas and a real run at de-stabilizing the establishment of modern business. I witnessed many multi-national corporations spend millions of dollars to protect themselves by emulating start-ups and trying to corner markets as some built momentum. Too bad the foundational technology just wasn’t ready for prime-time and many of these projects were written off. There was another problem – the old chiefs were not ready to cede power to the up and comers. That created a perfect storm for us B2B providers playing the young smart guys with VC money against the establishment with even more money. Read the rest of this entry »
